Table of Contents
Gavin Booth
Lethbridge, Alberta 📧 g.booth@uleth.ca · 🌐 gavinbooth.ca
🎯 Summary
Motivated Computer Science graduate with a strong foundation in software development, mathematics, and IT support. Adept at problem-solving, system administration, and building user-friendly tools. Passionate about learning, optimizing workflows, and making technology accessible.
🎓 Education
Bachelor of Science – Computer Science (Minor in Mathematics)
University of Lethbridge, Lethbridge, Alberta — May 2025
GPA - 3.56
Recent Studies
- Advanced Data Processing
- Abstract Algebra
- Programming Languages
- Jazz
- Databases
💼 Work Experience
- Stark & Marsh LLP
- Asteroid PC
- Best Buy
- Bell Mobility
IT Specialist
Swift Current, SK | June 2024 – January 2025
- Research and implement GPOs to improve or smooth user experience
- Troubleshoot, Diagnose and repair Printers, Computers and Network Equipment
- Provided tech support across 5 regional offices and many remote users
- Maintained VPN, network, and server infrastructure
- Deployed secure file-sharing and backup solutions
IT Technician
Lethbridge, AB | May 2018 - April 2019
- Scheduling and managing clientele appointments
- Troubleshoot, Diagnose and repair Printers, Computers and Network Equipment
- Provide on-site & remote technical support for Clients
- Set up and configure new or existing software, utilities and hardware
- Assist with servers, LAN/WAN tech., networks, virus protection, Wi-Fi Technology and more
Geek Squad Counter Intelligence Agent Level 2
Lethbridge, AB | May 2019 - October 2019/January 2021 - August 2022
- Device diagnostics, troubleshooting, and repair for Computers, Tablets & Smartphones
- Presenting & recommending pertinent products and services to customers
- Management of repair shipping, receiving as well as Repair Center Communication
- Facilitate solutions for clients’ software and hardware issues while maintaining data integrity
- Product Initialization, Configuration & Setup
- Precision Installation of Protective Equipment & Products
Computer/Mobile Sales Associate
Lethbridge, AB | December 2017 - August 2018/November 2020 - January 2021
- Unpacking, Organizing merchandise & Product Displays
- Understanding customer needs and recommending Products & Services to suit the client
- Explaining mobile service packages & terms from Telecommunication Providers to clients
- Personal & Peer Training to maintain up-to-date expertises in a rapidly evolving industry
Support Expert
Lethbridge, AB | November 2015 - March 2017
- Preliminary Device diagnostics and troubleshooting
- Management of store loaner phone supply & repair shipping, receiving & other logistics
- Fulfilled Manager Responsibilities when Manager was not present
- Assisted and lead Inventory counts, variance reports, and inventory recalls, inventory receiving
- All responsibilities of Sales Associate
Sales Associate
Lethbridge, AB | April 2015 - November 2015
- Provide exceptional customer service, addressing inquiries and troubleshooting
- Demonstrate in-depth knowledge of Bell Mobility products and services
- Drive sales through effective communication and upselling techniques
- Assist with technical support for device setup and issue resolution
- Maintain store operations and cleanliness, adhering to company policies
- Collaborate with team members to achieve collective goals & enhance customer experience
🛠 Skills
- C++
- Python
- LaTeX
- C
- FAUST Audio
- Racket
- Prolog
- PowerShell
- Artificial Intelligence
- Operating Systems
- Office Suites
- Remote Access
- Enterprise Software
- Integrated Development Environments
- Prompt Engineering
- Neural Net
- Machine Learning
- Windows 11 - XP
- Windows Server
- Debian Linux Distros
- macOS
- Android
- iOS
- iPadOS
- Microsoft Office Suite
- Google Office Suite
- Apple iWork
- Open Office
- SSH
- AnyDesk
- ScreenConnect
- LogMeIn
- TeamViewer
- RDP
- VPN client & server
- Active Directory Domains
- GPO
- UniFi
- Networked Image Installation
- Visual Studio Code
- Visual Studio
- Overleaf
- Xcode
- Tools & Frameworks: Hugo, Docker, Git, Nginx, SSH, Samba, Scikit-Learn, word2vec
🧠 Projects
Personal Website (gavinbooth.ca)
Hugo-powered, static site hosted on a Linode VPS using Nginx + Certbot. Features blog, resume, and portfolio sections.
User Behavior Analysis Tool
Python-based analytics pipeline processing XML access logs to detect usage patterns, perform clustering, and identify anomalies.